Yesterday, it literally took me more than four hors to payy just one medical bill with a credit card. A big part of that was that the bill showed a single figure which I had to go through 11 MSNs (formerly EOBs) where i found more than 10 line items for this particular service, not all of which were from this provider, and the only way I could find out which were was by trial and error adding p combinations until I foundthe combination that matched the bill. That took about three hours. Then I spent 15-20 minutes making a PDF of just the claims which applied to this provider,because it would have taken even longer to do it later, and w=even paying by credit card on line I willl eventually have to provide documentation to my HRA. The outher hpur was spent fighting with the provider’s billing agency’s website. I wasn’t expecting that, and after spending all that time just putting the information tpgether, I was not in a good mood to begin with. And then I had to get back to my email inbox, which was pretty well stuffed.
This is a “Missouri leads the way” story, which I can now put up because Nameless’s computers (yes, that’s plural – everything was down) are fixed. It’s not the Missouri government, of course – it’s individual Democrats working together to unsure there is a Democrat in every race.
This is a very moving story about an extraordinary person, who has a warning for all of us.
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